SPAD ramps up enforcement campaign during chinese new year.
boost patrols and other enforcement activities as Malaysians start their journey back home
for the festivities.
As a proactive measure, the Commission has begun an integrated enforcement exercise in
collaboration with Royal Malaysian Police, Road Transport Department, Agensi Anti-Dadah
Kebangsaan and Highway Enforcement agencies which will be held for 17 days from 09 to
This includes public engagement to create awareness at terminals and 24-hour checks
running from 14, 15 and 18 February when public transport movement is expected to be at
Amongst the activities include special enforcement audits to examine GPS vehicle records,
undercover operations and patrolling in high risk locations together with speed traps and
surveillance via CCTV in Highway Operation Centres, in cooperation with the police and
SPAD’s enforcement team has also begun conducting checks on counters and inspecting
documents at bus terminals. The Commission has also issued a circular to remind express
bus operators nationwide to place utmost priority on safety of their passengers and other
road users by adhering to the SPAD Industrial Code of Practice (ICOP) and Safety
regulations at all times.
The Commission will not hesitate to apply the maximum force of the law against bus
operators found to be negligent in managing their operations, including aspects such as
safety, as well as vehicles’ maintenance and driver management. Depending on the
severity of the offence, bus companies risk having their licences suspended or revoked.
To ensure adequate buses for this festive period, SPAD has also approved Temporary
Variation Licence (LPS) applications from 108 bus companies to provide an additional 313
In order to safeguard travellers, they are advised to purchase tickets from authorised
counters, via Ticket Vending Machines or by buying online. Members of the public can also
do their part and report errant transport operators and make a complaint with SPAD
through its 24-hour hotline, 1-800-88-7723, email at email@example.com or tweet the
complaint to @aduanSPAD.
They can also download the MeterOn app for Android and iOS
devices to track their journey via GPS, access express bus operator information, record
the traveling speed and to make direct report to SPAD.